Recurring Terms & Conditions


Payment Terms

Cash Sales

Unless the Customer has an operational credit account with the Company, all goods and services purchased from the Company shall be paid for in full, without deduction, before the time of delivery.

Credit Accounts

Any credit granted shall be on the basis that the price shall be paid in full within agreed payment terms without deductions, counterclaim or set-off, or if no terms agreed by no later than the 20th day of the month following delivery. The Company may apportion payments to outstanding accounts as it thinks fit.

If payment is not made in full before the due date then the Company shall be entitled to charge interest on the overdue amount outstanding, calculated from the due date until the date of full payment at the rate of 18% per annum. Interest shall compound monthly.

The Customer shall be immediately liable for all costs of collection and legal fees (on solicitor client basis) incurred by the Company in the recovery of any overdue amounts.

Credit Card Payments

If the Customer chooses to pay the price of the goods by credit card, the Company will be entitled to charge the Customer a surcharge fee. The default surcharge fee will be 2% of the total price of the goods, however from time to time the Company may adjust the prevailing surcharge rate to ensure that it bears a reasonable relationship to the Company’s associated costs. If the Customer indicates that they wish to make payment by credit card, the Company will advise the Customer of the prevailing surcharge rate before the payment is processed.

The Company includes all lawful assigns and successors.

Credit card storage mandate

The Customer authorizes the Company:

  • To store the Customer’s credit card details in tokenised form which is truncated and locked to the Company’s merchant facilities.

  • In the absence of a purchase a nil value transaction will be processed to validate the credit card details.

  • Processing of payments in accordance with the terms of the respective Customer agreements (i.e. monthly for customers on monthly credit terms, weekly for customers on 7 day credit terms).

  • To pre-authorise the credit card the business day prior to the scheduled delivery date in the event no, or insufficient, credit is available on the Customer account.

The Customer will be provided with invoices and/or delivery dockets prior to charges being processed. The amounts shown on those documents will be processed in accordance with agreed credit terms. Should multiple cards be held on your accounts, the Company will contact the Customer to clarify preferred payment methods.

The Customer will be notified of any changes, surcharges or interest charges prior to payment being processed.

The Customer can request deletion of their credit card details by contacting the Company and they will do so in a timely manner, subject to any amounts due from the Customer.